http://www.dubaided.gov.ae: March 8, 2008
The Information Technology Division at the Department of Economic Development (DED) announced that the DED’s eServices launched on its website, www.dubaided.gov.ae/eservices, received strong response from customers, with the number of users reaching 1,034,311 at the end of 2007.
The DED launched nine eServices last year to facilitate business registration procedures and provide an efficient and simplified environment for investors in Dubai. The initiative is part of DED’s commitment to fulfil the emirate’s eGovernance policies.
The DED’s online Transaction Status service registered the highest usage, with 225,880 customer queries, followed by Business Set up Simulator (212,101), Search Trade Names (183,261), Company Lookup (157,633), Activity Search (95,104), Number of Licenses per Person Report (94,701), License Renewal Cost Estimator (34,893), Fines for a License Report (21,818) and the Sales and Promotions service (8,920).
“The interest in eServices and the increasing number of users highlights the successful roll-out of the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai, to position Dubai as an e-driven economy,” said Abdullah Saif Al Kaabi, Director of DED’s Information Technology Division.
“The success is part of DED’s strategy to provide value-added services to its customers in compliance with the application of eGovernance policies that boost productivity and enhance the quality of customer service,” added Al Kaabi.
Since the website’s launch, the number of on-line visitors clocked 274,771 from the UAE; 5,790 from the United Kingdom; 5,452 from the Kingdom of Saudi Arabia; 4,890 from the USA and 4,334 from the Arab Republic of Egypt.
“The DED intends to introduce a new batch of services on its website in the coming months to achieve greater effectiveness in performance and reduce cost burden - on both the government and entrepreneurs,” added Al Kaabi.
